Redemption

Complete operator information, including local telephone numbers at your destination, are included on your e-ticket. You must bring e-ticket(s) on your tour, as they serve as proof of purchase.

​Terms & Conditions

Please read the Standard Cancel Refund Policy prior to booking your ticket

Prices may vary and are subject to availability by season, weekend, and/or holiday.

While we will make every effort to maintain a regular operation, we reserve the right to cancel a scheduled tour and issue a full refund to affected customers under special weather conditions (light drizzle, we still meet!).

Our guides work very hard to keep the oral histories of Galveston alive and entertain. If you enjoyed the tour and learned anything new about Galveston…
PLEASE REMEMBER Your Guides!

Cancellation and Refund Policy

If a reservation has to be cancelled, customers will be charged a fee depending on how far the departure date the cancellation takes place to compensate the tour guides who had already set the date aside:

Cancellation or reschedule within 24 prior, no penalty. prior to departure, no penalty. We’re happy to help!

Day of departure or no-show – 100% of total purchase

Cancellation and Refund Procedure

You can submit your request with detailed explanation by mail:

Ghost Tours Limited
4509 Ave. P
Galveston, TX 77551

Your refund request will be answered and processed promptly. If you do not receive the reply within one business day, please call the office immediately at 832.245.0492. We will not be responsible if email, mail or texts fail to reach us.

NOTE: We cannot grant refunds more than 30 days after completion of tour.